14-Day Return and Exchange Policy

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Returns

Eligibility:

• Returns are accepted within 14 days of receipt.

• Items must be unused, in original condition, and in packaging.

• Proof of purchase is required.

 

Process:

1. Contact Us: Email buchungart@gmail.com or call (347) 654-8244 with your order number and reason for return.

2. Return Shipping: Ship the item to the provided address at your cost.

3. Refund: Upon inspection, we will process your refund to the original payment method within 7-10 business days.

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Non-Refundable Items:

• Custom-made or personalized Thangkas.

• Final sale items.

 

Exchanges

Eligibility:

• Exchanges are accepted within 14 days of receipt.

• Items must be unused, in original condition, and in packaging.

• Proof of purchase is required.

 

Process:

1. Contact Us: Email buchungart@gmail.com or call (347) 654-8244 with your order number and reason for exchange.

2. Return Shipping: Ship the item to the provided address at your cost.

3. Exchange: We will send the replacement item and cover the shipping costs upon inspection.

 

Non-Exchangeable Items:

• Custom-made or personalized Thangkas.

• Final sale items.

 

Damaged or Defective Items

• Contact us immediately at buchungart@gmail.com or (347) 654-8244 with your order number and issue description.

• We will provide a prepaid shipping label and send a replacement at no additional cost.

 

Contact Us
For questions or assistance, reach us at:

• Email: buchungart@gmail.com

• Phone: (347) 654-8244

• Address: New York, USA